For a truly seamless project experience, we understand that delivering on our promises and meeting your every expectationis critical. We handle all after-order logistics – but when things go wrong, our customer service experts do whatever it takesto make 'em right.
How we ensure your satisfaction:
call-ahead service for any delivery and installation visits
replacing products or parts that arrive damaged at no cost to you
flexibility to meet your unexpected deadline or product changes
issuing full refunds if necessary, per our returns policy
filing warranty claims on your behalf
post-project phone calls and surveys to assess your satisfaction
real customer service specialists always on stand-by to assist you
We're here to help. Contact us.
Ready to speak with a project expert?
Call 1-800-260-2776. We're ready to listen!
No time for a phone call?
Chat with a (real) project specialist.
Need immediate assistance?
Visit our customer service center for help on product or order issues.
