Our Privacy Policy

School Outfitters is a leading retailer of school furniture and equipment, with our headquarters located at 3736 Regent Avenue, Cincinnati, OH 45212-3724. We want you to be comfortable shopping with us, so we go to great lengths to protect your privacy and ensure the security of the information you provide us. And we want you to understand the information we collect, how we keep it safe and the circumstances under which we might share it.

What Information Do We Collect?

Information You Provide

School Outfitters may collect and store any information you provide to our website or phone representatives. For example, we typically keep a record of the information you provide us when you create an account, place an order, email, call or fax us. This helps us process and track your orders for you. It also helps us provide you with a more personalized experience if you shop with us again. We keep track of such things as:

  • Your name
  • Your shipping address
  • Your billing address
  • Your email address
  • Your phone number
  • Your credit card number

We might also collect and store any other information you choose to provide.

Changing Your Informaton

Click the View Account link at the top of our site, sign in and click “Edit Account.” We'll also be happy to change this information for you or remove you from our records if you call customer service at 1-866-619-1776. Or write us at:

  • Customer Service, School Outfitters
  • 3736 Regent Ave.
  • Cincinnati, OH 45212-3724

Automatically Collected Information

To help make shopping at School Outfitters easier, our site automatically collects data about how you use it (which pages you visit, how long you stay, what you buy, etc.). Like many other shopping sites, we gather this information using “cookies.”

A cookie is a small file that our web server sends to your device (computer, tablet, mobile phone, etc.) when you visit our website. It is stored as a text file on your hard drive so we can access it when you visit us again. Cookies contain information that identifies you to our web site, so you don't have to reenter the information. This helps us personalize your shopping experience and gives you easy access to your online shopping account. To ensure your privacy, we only access cookies our server places on your device. Some of our business partners (e.g., LivePerson) also employ cookies on our site. We do not have access to or control over these third-party cookies.

Cookies allow us to optimize your School Outfitters shopping experience, so we suggest that you leave them turned on. However, you can disable cookies through your web browser.

School Outfitters uses a third-party tool to record visitor sessions to the site. A session recording allows us to track a visitor's browser and device type, mouse movements and clicks, form completions, and key site events like purchases and chat conversations. We use this data to further optimize the look, function and content of our site and improve your shopping experience. However, we respect your right to control the data that is collected about you. To opt out of our data collection, visit https://mouseflow.com/opt-out/.

Information Sharing

We do not sell any customer information or share it with anyone who would use it to market to you. Of course, we do share your shipping information with our product suppliers and shipping companies to facilitate the delivery of your orders.

Our website also shares web use information with web analytics companies that provide support services to us and need the information to do so. We do not authorize these companies to use your information for any other purpose.

Permission To Email

From time to time, we would like to send you emails that feature new products, specials and other information we think you might find useful. If you would like to receive these emails, select the “Subscribe” box when you create your account. You may subscribe or unsubscribe at any time by logging in and clicking “Edit Account.”


We use 128-bit Secure Sockets Layering (SSL) to encrypt your credit card information before it goes out over the Internet. SSL technology is the industry standard for secure online transactions. SSL makes ordering from the School Outfitters website as safe as shopping online with any other leading retailer or ordering by phone with your credit card.

Changes To Our Policy

We reserve the right to modify our privacy statement at any time, so please review it frequently. We will post any changes here, on our homepage and in other appropriate places so you'll always know what information we collect, how we keep it safe and under what circumstances we share it. If we make material changes to our policy, we will notify you here, by email or by means of a notice on our homepage.

The California Consumer Privacy Act

The California Consumer Privacy Act creates new rights around the use and sale of sensitive personal information for some California residents.

Please note: School Outfitters does not sell any customer information or share it with anyone who would use it to market to you.

Starting January 1, 2020, the CCPA gives some California residents:

  • 1. The right to know. You have the right to know what data we have collected from you over the past 12 months, including:
    • What categories of data will be collected about you prior to its collection/at point of collection, and to be informed of any changes to this collection
    • The categories of third parties with whom your data is shared
    • The categories of sources of information from whom your data was acquired
    • The business or commercial purpose of collecting your information
  • 2. The right to delete. You have the right to request that we delete the personal information we have collected from you. Exceptions include, but are not limited to, when the information is necessary for us or a third party to do the following:
    • Complete a transaction
    • Provide you a good or service
    • Perform a contract between us and you
    • Protect the security and prosecute those responsible for breaching it
    • Fix our system in the case of a bug
    • Protect the free speech rights of you or other users
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.)
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws
    • Comply with a legal obligation
    • Make other internal and lawful uses of the information that are compatible with the context in which you provided it

Response time and format: School Outfitters will respond within 45 days to a request to access or delete any personal information collected. Should we require more time, you will be notified in writing of the reason and extension time.

To exercise these rights, call 1-866-619-1776 or email privacy@schooloutfitters.com.

For more information on the California Consumer Privacy Act, visit https://www.caprivacy.org/about.

Last Updated Dec 31, 2019

Accepted Payment Types:
Join the Conversation:
Shop with Confidence:
Better Business Bureau®