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We know that educators and administrators across the country depend on School Outfitters to get orders right, the first time and every time. When things go wrong, our customer service experts put the S.O. Difference into action to guarantee your order is processed and delivered seamlessly. Here’s how:

  • Our customer service specialists respond to all issues within 24 hours, guaranteed. We don’t consider any issue resolved until you say: “I’m satisfied.”
  • Furniture that arrives damaged is a major hassle. We replace damaged products or parts at no cost to you – or issue an entire refund, per our returns policy.
  • Have a warranty issue? We handle the claims process for you, saving you time and frustration.
  • We match your project with one of our 22 customer service specialists. This means you can rely on working with the same expert until all of your concerns are resolved.
  • Flexibility is key: Whatever your issue may be, our agents let you choose the solution that works best.

Questions?

Give us a call at 1-866-619-1776, or feel free to with us.
We’re always happy to help.

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